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CenturyLink Email

How to Add Safe Senders and Whitelist Email Addresses

Last updated: November 21, 2025
Guide to Adding Safe Senders in CenturyLink Email

How to Add Safe Senders in CenturyLink Email

Ensuring important emails always make it to your inbox in CenturyLink Email is crucial. By adding senders to your safe senders list, contact list, or creating filters and allowlists, you can prevent important messages from being mistakenly marked as spam. Follow this comprehensive guide to effectively manage your settings.

  1. Log in to Your CenturyLink Email Account:

    Navigate to the CenturyLink Email login page and enter your credentials.

  2. Add to Your Contacts:

    Find the email you wish to mark as safe and open it. Click on the sender's name or email address. Then, select the option to Add to Contacts.

    Tip: Adding senders to your contacts will help ensure their emails are recognized as safe by default.
  3. Create a Safe Sender Filter:
    1. Go to Settings by clicking the gear icon in the upper corner.
    2. Select Filters from the menu.
    3. Click on the option to Create a New Filter.
    4. Name your filter (e.g., "Safe Sender").
    5. In the From field, enter the email address or domain you trust.
    6. Set the filter action to Move to Inbox.
    7. Click Save to apply your filter.
    Tip: Creating filters can automatically sort trusted emails directly into your inbox.
  4. Add to Allowlist:

    Navigate to the Spam settings in your email account settings.

    1. Look for the Allowlist option.
    2. Add specific email addresses or domains you want to mark as safe.
    3. Save changes to update your settings.
  5. Review and Adjust Spam Settings:

    Go to your Spam settings within the email account settings. Ensure spam filters are configured appropriately to avoid false positives.

Tip: Regularly review your Spam and Junk folders to rescue any emails that may have been incorrectly marked.