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How to Add Safe Senders and Whitelist Email Addresses

Last updated: November 21, 2025
How to Add Safe Senders in Hotmail

How to Add Safe Senders and Ensure Important Emails Reach Your Inbox in Hotmail

Ensuring important emails do not end up in your spam or junk folder in Hotmail (now known as Outlook.com) can save you time and prevent you from missing crucial information. This guide will take you through the steps to add safe senders, create rules, and manage your contact list effectively.

Add Email Addresses to Safe Senders List

  1. Log in to Hotmail:

    Go to Outlook.com and sign in to your account.

  2. Access Settings:

    Click on the gear icon in the upper right corner to open the settings menu. Then, select View all Outlook settings at the bottom.

  3. Navigate to Junk Email:

    In the settings window, go to Mail > Junk email.

  4. Add Safe Senders:

    Under the Safe senders and domains section, click on Add. Enter the email address or the domain you want to add to the safe list.

  5. Save Changes:

    Click Save to ensure the new safe sender is recognized.

Create Email Rules to Allow Important Emails

  1. Go to Rules Settings:

    From the settings menu, select Mail > Rules.

  2. Create a New Rule:

    Click Add new rule. Name your rule for easy identification.

  3. Set Condition:

    Under When the message arrives, and it matches all of these conditions, choose From and enter the email address.

  4. Define Action:

    Select Move to and choose Inbox as the folder to move the emails.

  5. Save the Rule:

    Click Save to activate the rule.

Add Email Addresses to Contact List

  1. Open People:

    Navigate to People by selecting the icon from the bottom left corner of the Outlook interface.

  2. Add a Contact:

    Click New contact and fill in the relevant details for the email address you want to ensure reaches your inbox.

  3. Save the Contact:

    Click Create to save the new contact.

Tip: Regularly check your Junk Email folder for emails that may have been incorrectly marked as spam. Mark them as Not Junk to help improve your mail filtering preferences.

Conclusion

By following these steps, you can effectively manage your Hotmail account to ensure important emails are not missed. Keeping your settings up-to-date and reviewing your junk folder periodically can help maintain seamless communication.