Mail.com

How to Ensure Important Emails Reach Your Inbox in Mail.com

Keeping crucial emails out of the junk folder is essential for efficient communication. This comprehensive guide helps you configure Mail.com to recognize trusted senders by adding them to your contact list, creating filters, and establishing a safe senders list.

1. Add to Contacts:

   Adding the sender to your contact list is one of the simplest ways to ensure their emails are not blocked.

   1. Log in to your Mail.com account.
   2. Click on the "Address Book" located at the top menu.
   3. Select "New Contact".
   4. Enter the sender's email address and other details you feel necessary.
   5. Click "Save" to store the contact.
2. Create Email Filters:

   Filters enable you to automate the sorting of emails. You can set a rule to ensure emails from certain addresses always land in your inbox.

   1. Go to the "Settings" by clicking the gear icon on the top right corner.
   2. Navigate to "Filter Rules" under the Mail section.
   3. Click "Add New Filter".
   4. Set a rule such as "If Sender Is: [Enter Email Address]"
   5. Choose the action "Move to Inbox" in the "Then" section.
   6. Click "Save" to apply the filter.
3. Manage Safe Senders List:

   Adding addresses to the safe senders list helps Mail.com recognize them as trustworthy.

   1. Access "Settings" by clicking the gear icon.
   2. Go to the "Safe Senders" section under the Mail tab.
   3. Click on "Add Email".
   4. Input the email address you want to mark as safe.
   5. Press "OK" to confirm the addition.

Tip: Regularly check your spam or junk folder to ensure that legitimate emails are not accidentally marked as spam, and adjust your filters accordingly.

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