Optimum Email

How to Add Safe Senders in Optimum Email

In order to ensure that important emails reach your inbox and not your spam folder, you can add certain email addresses to your safe senders list in Optimum Email. This guide provides detailed instructions for non-technical users on several methods to guarantee that messages from specific senders are always received.

Steps to Add Safe Senders:

1. Add Sender to Contact List:
   1. Log in to your Optimum Email account.
   2. Navigate to the Contacts section from the menu.
   3. Select Add New Contact.
   4. Enter the email address and other details of the sender you wish to add.
   5. Click Save to add them to your contact list.
2. Create Email Filters:
   1. Go to the Settings menu in your Optimum Email account.
   2. Select Email Filters from the options.
   3. Click Create New Filter.
   4. Name your filter for easy identification.
   5. Enter the email address in the From field and choose the action Move to Inbox.
   6. Click Apply to ensure these emails bypass spam filters and go directly to your inbox.
3. Use Safe Senders List:
   1. Access the Settings menu again.
   2. Select Safe Senders or Allowlist.
   3. Enter the email address you want to allow.
   4. Click Add to include them in your safe senders list.

By following these steps, you can minimize the chances of missing important emails in Optimum Email. Adjust and review your settings periodically to ensure they meet your current needs.