The Phone Co-Op

Guide to Adding Safe Senders in The Phone Co-Op

Ensuring that important emails reach your inbox is crucial for seamless communication. This guide will show you how to add safe senders and configure your email settings in The Phone Co-Op to ensure you don't miss critical emails. Follow the detailed instructions below, which cover all common methods such as using contact lists, setting up filters, and adding safe senders or allowlists.

1. Add to Contact List:

   One of the simplest ways to ensure emails from a specific sender are not marked as spam is by adding them to your contact list.

   1. Log into your The Phone Co-Op email account.
   2. Navigate to the "Contacts" section.
   3. Click on "Add New Contact"
   4. Enter the name and email of the sender you wish to add.
   5. Click "Save" to add them to your contact list.
2. Create Email Filters:

   Setting up filters can help direct important emails to your inbox by bypassing typical spam checks.

   1. In your email settings, choose "Filters" or "Rules".
   2. Click "Create New Filter" and provide a descriptive name.
   3. Set the conditions, such as "From contains [email@example.com]".
   4. Choose the action to "Deliver to Inbox" or any specific folder you prefer.
   5. Save the filter to ensure it becomes active.
   Tip: Use filters for newsletters and frequent correspondences to automatically organize emails as they arrive.
3. Add to Safe Senders List:

   To explicitly allow emails from specific addresses, add them to your safe senders list.

   1. Go to "Settings" in your email account.
   2. Select "Spam Settings" or "Junk Mail" settings.
   3. Find or access the "Safe Sender" or "Allowlist" section.
   4. Enter the desired email address or domain you want to mark as safe.
   5. Click "Add" or "Save" to update the list.
   Tip: It’s a good practice to regularly review your safe sender list to manage any changes in your communication needs.
4. Regularly Check Spam/Junk Folder:

   Occasionally, emails from known senders may land in the spam folder. Regular checks can prevent missed communications.

   1. Go to your "Spam" or "Junk" folder from the inbox interface.
   2. Identify any incorrectly classified emails.
   3. Select the email and click "Not Spam" or "Move to Inbox".
   Tip: Marking emails as "Not Spam" helps train your email system to better recognize legitimate messages.

By following these steps, you can effectively manage your email communications and ensure that important emails from trusted sources do not get lost in spam filters. Stay proactive in adjusting your settings as necessary to maintain smooth operations.