Xfinity Connect Mail
How to Add Safe Senders and Whitelist Email Addresses
Last updated: November 21, 2025
How to Add Safe Senders and Ensure Important Emails Reach the Inbox in Xfinity Connect Mail
Ensuring that important emails make it to your inbox is essential for maintaining effective communication. This guide will walk you through various methods to add safe senders in Xfinity Connect Mail, including using contact lists, setting up filters, and managing allowlists.
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Add Email Address to Your Contact List
- Open Xfinity Connect and log in with your credentials.
- Click on the Address Book icon in the top navigation bar.
- Click Add Contact or the plus icon.
- Enter the email address you want to mark as safe in the Email field.
- Fill in additional contact details if desired, and click Save.
Adding an email to your contact list automatically marks it as safe, reducing the chance it lands in spam. -
Set Up Email Filters
- Navigate to Xfinity Connect and sign in.
- Click on the Settings (gear icon) at the upper right corner of the window.
- Select Filter Rules from the settings menu.
- Click Add new rule and enter a name for the filter.
- Under the Conditions section, select From, Contains and enter the desired email address.
- In the Actions section, select Move to Inbox.
- Click Save to activate the filter.
Filters can be customized to apply to multiple email addresses by adding additional conditions. -
Add to Safe Senders List
- Go to Xfinity Connect and log in.
- Click the Settings (gear icon).
- Select Advanced Settings from the options.
- Locate the Safe Senders section.
- Enter the email address or domain you wish to allow in the Safe Senders field.
- Click Add, and then Save.
Domains added here ensure all emails from that domain will be considered safe.
Following these steps will help ensure that you never miss important emails again. Properly configuring your email settings in Xfinity Connect not only improves your email management but also enhances your overall communication experience.